Air Shipment Cutoff: 2pm EST Monday - Friday for Next Day, 2nd Day and 3rd Day orders.
After 2pm EST (Monday-Friday) your order will ship the following day.
Shipping Time: Next Day (1 Day), 2nd Day (2 Days), 3rd Day (3 Days) and Ground (4-7 Days or more based on product).
Shipping Locations: 48 continental United States and Washington, DC.
Additional charges may apply based on product selection, but we'll call you before shipping if needed.
Shipping Cost: Based on weight, destination and the dollar amount of your order.
We do not ship to APO, FPO and freight forwarder addresses.
Weather and hazardous related claims - Shipping carriers DO NOT refund any shipment in the case of weather, snow, fire, flood, or hazardous conditions.

International

WE DO NOT SHIP INTERNATIONALLY
You have to send a wire transfer and use a freight fowarder.
$250 Minimum Order - $50 Wire Transfer Fee

Payments Accepted

Credit Card - Visa, Mastercard, American Express, Discover & Wire Transfer

Minimum Order

Website - Retail Sales - No Minimum Order
Phone/Email - Commercial Sales $250+

Next Day, 2nd Day and 3rd Day Shipping

Next Day, 2nd Day and 3rd Day orders received after 2pm EST (Monday-Friday) will ship the following day.

Resellers and Tax Exempt Entities

Tax Resale Certificate and Tax Exemption Certificate required for Florida Tax Exempt and Resale Customers Only.
Please email a current, signed copy of your tax resale or exemption certificate via email.
Sales@Battery2Batteries.com (List Your Order Number).

Tracking Information

Tracking numbers are available on most orders via email request only.
Small ground orders may not have the tracking numbers update.

Invoice Copies

Invoice copies are sent automatically when you place your order or via email request only.

Return Policy

Our 14-day return policy starts from the date of receipt to request a return for your eligible item.

To return an item, your item must be new, in it’s original packaging, re-sellable and not one of our excluded items below.

Please contact us at sales@battery2batteries.com with any questions before you make your purchase.

Returns are sent to the following address once your return has been approved via email and an RMA has been issued. Please do not send items back without an RMA as they are not accepted.

RD - Receiving Department

4186 Dairy Court - STE C

(Order #_________ / RMA#___________)

Port Orange, FL 32127

Corporate Structure
Battery2Batteries.com is a subsidiary of Rocket Distributing and all policies are manage by our legal team.

Damages and issues
Inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please contact us immediately in the event your item is damaged, defective, or if you receive the wrong item, so we can take care of you right away.

Exceptions / non-returnable items
Some items such as custom assembled products, medical and special order items are non returnable as the manufacturer will not take them back once purchased. Please email us with any questions regarding your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Once your return has been authorized, we’ll instruct you to make your new purchase for the fastest fulfillment.

Refunds
Once we’ve received and approved your return, we’ll process your refund or notify you to make your exchange purchase. If refunded, your original payment method will be credited. This may take up to 10 days. Please allow your bank time to process the credit as well. If you have not received your refund within 2 weeks, please notify us.

Custom Assemblies

Most of our items are in stock, however some items are custom made and may require additional time before shipping.
Know that when we receive your order our goal is to get it from our door to yours as quickly as possible.
Images are for reference only - Some items may contain various cells, connectors and materials made specifically for your device.

Back Orders

All orders that cannot be fulfilled immediately are automatically back ordered and will ship when available.
Back orders that cannot be fulfilled within 30 days are credited automatically.

Holiday Schedule

New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Shipping and assembly departments may close for an extended period of time around Thanksgiving, Christmas and New Years.

Privacy Policy

This privacy policy discloses the privacy practices for (Battery2Batteries.com). This privacy policy applies solely to information collected by this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page (Once You Click "CHECKOUT").

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Shop by Category

Shop by Brand

Shipping & Policies